Emergency Numbers


You can download a printable PDF copy of these Emergency numbers by clicking the link at the bottom of the page:
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The City of Cape Town has a new Service Delivery and Complaints Centre: Accounts and General Enquiries, such as Water, Electricity, Solid Waste, Accounts Enquiries, Valuations, Creditors Accounts, Traffic Fines, Motor Vehicle Registration, etc| contact.us@capetown.gov.za or @CityofCT on Twitteror phone 0860 103089 (between 07:30 to 17:00).

This C3 electronic reporting system ensures that your contact is logged & a reference number will track progress.You can also log it yourself:https://www.capetown.gov.za/en/ServiceRequests/Pages/default.aspx

 

Enquiries and/or complaints regarding :Burst and Leaking Water Mains, Faulty and Leaking water meters, Blocked and overflowing sewers, etc. can also be sent via SMS to 31373 | Electricity fault reporting, Power outages; Pre-paid meter queries can also be sent via SMS to 31220.

 

All Emergency complaints should be directed to the Public Emergency Communications Centre (PECC), also called 107, on the telephone number 107 (from a landline), 021 480 7700 from a cellphone or @pecc107 on Twitter.

They record and track all calls and will immediately mobilise the correct emergency service(s).

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Emergency Numbers

 
City of Cape Town Disaster Risk Management: 080 911 4357 or 021 597 6000 (24 hrs)
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