 Easy access to City committee meeting particulars and access to documents – simply Internet search ‘Cape Town Municipality committee meetings’. Meeting dates and headings appear on screen – click on meeting of interest – when meeting particulars appear click on instruction at bottom of screen if you want to download documents. -------------------------------------------------------------------------------------------------------------------------------- Internet Links to City Services and Information: Click on the City website link here : http://www.capetown.gov.za and when it opens up enter what you are looking for into the search block on the City website which will then show the relevant material. Click on these headings to read the SUBPAGES: ---------------------------------------------------------------------------------------------
City News OnlineA fortnightly update for residents from the City of Cape Town, including issues open for public comment, news and relevant updates. To receive 'City News Online' click on this link, OR cut and paste it into the command line of your Internet Browser and 'Enter'
--------------------------------------------------------------------------------------------------------------------------------- The City of Cape Town has a new Service Delivery and Complaints Centre: Accounts and General Enquiries, such as Water, Electricity, Solid Waste, Accounts Enquiries, Valuations, Creditors Accounts, Traffic Fines, Motor Vehicle Registration, etc| contact.us@capetown.gov.za or @CityofCT on Twitteror phone 0860 103089 (between 07:30 to 17:00). This C3 electronic reporting system ensures that your contact is logged & a reference number will track progress.You can also log it yourself: https://eservices1.capetown.gov.za/coct/wapl/zsreq_app/index.html
Enquiries and/or complaints regarding :Burst and Leaking Water Mains, Faulty and Leaking water meters, Blocked and overflowing sewers, etc. can also be sent via SMS to 31373 | Electricity fault reporting, Power outages; Pre-paid meter queries can also be sent via SMS to 31220.
All Emergency complaints should be directed to the Public Emergency Communications Centre (PECC), also called 107, on the telephone number 107 (from a landline), 021 480 7700 from a cellphone or @pecc107 on Twitter. They record and track all calls and will immediately mobilise the correct emergency service(s). ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- The City has a dedicated 24hr HOTLINE for Displaced Persons (aka vagrants, street people) - 0800 87 22 01 -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------    City of Cape Town COMPLAINTS: Please first try one of the City numbers below: All queries: contactus@capetown.gov.za 0860 103 089 Noise: Log a call at the City’s 24-hour emergency centre: 021 596 1999 and ask for a call reference No. For persistent noise over a period: call the Environment Health Dept. 021 514 4136 8h00-16h00 quoting the reference No. (see above). or: email: Nathan.Lagourdie@capetown.gov.za OR bettie.leedo@capetown.gov.za Note: be prepared to give a sworn affidavit for the report Events & Film Shoots: Call the City’s 24-hour emergency centre: 021 596 1999 and ask for a call reference No. or: call the City’s Events Office 8h00-16h00 021 417 4035 or: e-mail Anthony.Smith@capetown.gov.za or phone him at: 084.572 0290 or: call Terrenve Isaacs on the 24h00 line at: 084 900 0145 Sedan Taxis: Habitual double-parking and obstructing traffic or parking on yellow/red lines: call the City’s 24-hour emergency centre & ask for a call reference No. 021 596 1999 Liquor Licence: Objecting to a proposed opening of a venue or the renewal of a liquor licence? 1. Look up liquor licence applications on the CPF (Community Police Forum) website at: www.capetowncpf.co.za 2. Compile a detailed complaint, providing photographic evidence,times, dates where applicable; 3. E-mail complaint to: Area Liquor Forum: liquor@capetowncpf.co.za Liquor athority: Liquor.Admin@pgwc.gov.za SAPS Designated Liquor Office: CapeTownCentralIDFO@saps.gov.za OR The appropriate ward councillor Dumping: (7h30 to 17h00) 0860 103 089 Cable Theft: (7h30 to 17h00) 0800 222 771 Traffic Signal Faults: (7h30 to 17h00) 086 000 1948 Electricity: FaultReporting.Centre@capetown.gov.za 0860 103 089 CustomerSupportServices@capetown.gov.za (office hours) Water & Sanitation: sms to 31373 or: waterTOC@capetown.gov.za 0860 103 089 Solid Waste: sms to 31373 or: wastewise@capetown.go.za 0860 103 089 If you do NOT get a satisfactory response please use this link to go to the City website to make a Service Delivery Request /C3, by computer or smart phone: or SMS 31373 for any City / Council related problem: This works well for repairing broken streetlights, electricity outages, water leaks, potholes, missing road signs and manhole covers and has had fairly good response from the city in solving them. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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